Shipping & Returns

1.Prices

Our selling prices are gross price which include applicable value without tax.

Shipping is added separately, depends on countries, regions, and shipping methods.

Parcel will be sent to you via the fastest way. Based on where you are by FedEx, TNT, or DHL


2. Invoice

If you need us to send an invoice by email, please leave a message.


3. Payment

TT in advance:

We will send you an email with payment information and reserve your ordered items for you.

we will ship your package once your payment confirmed

You might be charged by your bank for each transfer to our bank account.


PayPal online:

You fill in the necessary information.

As soon your data are confirmed, we will dispatch the goods.


Credit Card:

We also accept Credit card. Please leave a message or send an email to us.



4. Shipping

We usually deliver the goods within 1-2 business days after payment is received.

The delivery time depends on the recipient country.

We ship to every country in the world. However, please be aware that international shipments may be subject to duties and taxes. We are not responsible for any additional charges.


5. Warranty Service

You can apply for our product warranty service if there is a performance failure during the effective warranty period. This warranty is limited to either the repair or replacement of the defective product during its warranty period.



6. Returns / Refund

Please note, we accept returns. However, the cost of return shipping is the customer's responsibility. 

30-Day Returns

If you aren't delighted with your order, we will accept unused items with all original box contents and packaging within 30 days of the shipping date.

All orders may be returned, but customers are responsible for return shipping. Email us at sales@usriot.com to notify us about a return. 

Items must be in the same condition as they were received including original packaging. We will not accept the damaged product. 

Once your return is received and inspected a refund will be processed to the original method of payment.



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